Responsible Gaming

Responsible Gambling at Crazy Star

Staying Safe and Balanced

We want you to have a fun experience here, but we also know that there's more to gaming than just the thrill of it all. We're committed to making sure our players stay balanced and safe while enjoying their time with us.

• Set realistic goals for your gaming sessions.
• Budget wisely: use funds set aside for entertainment purposes only.
• Manage your emotions, not your money – take breaks when needed.
• Be aware of the risks associated with excessive gaming.

Entertainment Not Income

Understanding Your Relationship With Gaming

When you play here, remember that winning and losing are both an integral part of gaming. Set realistic expectations to avoid disappointment or frustration when things don't go as planned.

• Keep in mind that occasional losses should not discourage you.
• Enjoy the journey – there's more to gaming than just wins.
• Manage your emotions during playtime, staying balanced and level-headed.

Budget and Bankroll Management

Making The Most Of Your Funds

Budgeting is key for responsible gaming. Set limits on what you can afford and stick to them to ensure fun does not become a burden.

• Determine the budget for each gaming session before playing.
• Don't chase losses with more deposits; balance your bankroll accordingly.
• Limit yourself from taking out loans, using credit cards or selling belongings for additional funds.

Deposit, Loss, Wager and Session Limits

Setting Your Own Limits

We have features that can help you control how much you spend during gaming sessions. Take a closer look at these tools to stay within your means:

• Set deposit limits: manage the amount of money available for each session.
• Implement loss or wagering limits on individual games to minimize risk exposure.
• Session timers – we have features that allow you to set time reminders after a prolonged gaming period.

Reality Checks and Time Reminders

Time Management For Gaming

We are committed to providing tools to help you maintain balance. Check out the reality checks feature, which can remind you of your progress:

• Use our session reminder tool.
• Stay informed about how much real money has been wagered throughout a gaming period.

Cooling-Off and Self-Exclusion Tools

Taking A Break

If needed, we also have features that will give you some time to focus on other things. Cool-off or exclude yourself from the platform:

• Request self-exclusion via our website.
• Set cooling-off periods when needed – let's take a break from gaming for now.

Account Verification and Age Restrictions

Age And Identity Checks

Protecting minors is an essential aspect of ensuring safe play practices, and so we need your help in keeping underaged individuals off this site. Only one account per person can be created on the platform:

• We verify age at sign-up.
• ID verification may apply if requested by our staff.

Protection Of Vulnerable Players

Support For Players Who May Be Vulnerable

Everyone has different needs, so we've set up some special features for vulnerable players. Get help here:

• Report any issues of potential problem gambling with our support team.
• We'll do what we can to ensure fair play.

Warning Signs Of Problematic Gambling

Recognizing Early Symptoms Of Dependence

Problematic gaming can happen even if you enjoy it thoroughly, but there are warning signs. Keep an eye out for these:

• Are your wins and losses causing financial issues?
• Do you feel a need to chase after bigger losses or more significant stakes?

Support Organisations Or Professional Help Resources

Getting The Help You Need

There's always help if things don't go as planned, from us via direct support team. Look for these:

• Links to independent resources offering advice and assistance.
• We'll do what we can with the UK Gambling Commission (GC) guidance.

Responsible Bonus Usage

Bonuses As A Tool For Enhanced Play Experience

While not essential to the game itself, bonuses can be a fun way to enhance your gaming experience:

• Terms for bonus usage are set clearly on our website.
• Be aware of additional wagering requirements before claiming them.

Safer Gambling During Slots, Live Casino, Sportsbook Or Promotional Play

Specific Safety Features By Game Type

Each game category has its unique features designed to prevent problem gaming. Take a closer look at these:

• Live casino – our live games come with limits on bets placed within one session.
• Slots – we track your total wagered amount and losses during the current session.

Mobile Gaming Awareness

Staying Responsible While On The Go

Mobile gaming can be just as enjoyable as playing from home, but it's essential to remember some of these best practices:

• Set limits on mobile deposit amounts.
• Stay in touch with reality through our built-in time reminders and tracking tools.

Family/Device Protection Measures

Protecting Devices And Minimizing Access

To keep kids away from gaming as well as ensure your device's safety, try out some of these features:

• Implement password protection or other security measures for mobile devices.
• Limit access to the app by using built-in parental controls.

Account Security And Player Protection

Protecting Your Data And Privacy

Keeping your personal data and account secure is essential. Find out more about our account management features here, which are designed specifically with this goal in mind:

• Use two-factor authentication for increased security.
• Monitor account activity via real-time logs.

Compliance With Licensing Or Gambling Regulations

Our Commitment To Safe And Fair Gaming

We adhere to a rigorous set of guidelines established by regulatory authorities like the UKGC. Our commitment to compliance is unwavering, but we also strive for:

• Transparency – be informed about our operations.
• Fairness – games and their outcomes are randomised.

Compliance With RNG Systems

Random Number Generator (RNG) Audits

Games here run on independent RNG systems that ensure fair play. To keep track of them, look at the following resources:

• Results from third-party audits can be found in our support section.
• We use state-of-the-art algorithms for game fairness.

Fair And Transparent Gameplay

Confidence In The Integrity Of Our Operations

Games on this site are free from manipulation or bias.

• Games and their outcomes are transparent – view results of RNG tests here.
• Audits for each game type can be requested by contacting our support team.